Samsung refuses to compensate the victims from Galaxy Note 7
Samsung has announced plans to pay compensation to their suppliers of components who have suffered as a result of the termination of sales of the flagship smartphone Galaxy Note 7. In addition, the South Korean giant would give them the orders for delivery of components for other devices. For ordinary users Samsung apparently thinks last, writes on Friday The Guardian. At least three owners of the Galaxy Note 7 is affected by the spontaneous combustion of the flagships, are unable to receive compensation for damage to property.
This week Samsung said it will compensate its partners for the cost of production of components for the Galaxy Note 7, which have already been released or were in the process of manufacture. Also will be offset by the purchase of materials used in the manufacture of spare parts. Samsung promised to take all measures to compensate the costs due to the Galaxy Note 7. In fact, the company is in no hurry to fulfill his promise.
“I was told that they would not compensate for the damage. We sent all the pictures and asked to reimburse the cost of the affected items. Apparently, the main priority was to revoke Samsung smartphone,” complained the owner of a Galaxy Note 7 John Barwick, smartphone which caught fire while charging on the nightstand. Damage from the blast amounted to about $9000. Samsung refused to compensate him the money, agreeing only to reimburse the cost of the smartphone.
“They are only interested in the opinion of the smartphone. When I told them that he would give the gadget the expertise to CPSC, they dropped out of contact,” says Sean Minter. Its Galaxy Note 7 also exploded while charging.
American Wesley Hartzog, who lost their garage and part of the house in the fire Galaxy Note 7, said that after much debate, Samsung agreed to compensate him only the cost of staying in rented accommodation until his house is repaired. At the same time, the construction of a new house and garage he will have to pay for your account.
It is noteworthy that many owners of the Galaxy Note 7 will not rush to a review of explosive smartphone, so such incidents run the risk again. Today, for example, the South Korean phablet lit up one of the passengers in the Japanese Kansai international airport.