Apple will return the money of consumers for repair iMac
Technical support of Apple is considered to be one of the best. You will never be left alone in these challenges, trying to solve them in the shortest possible time. Even if you already asked for help, but your problem is left unattended, do not rush to conclusions. Perhaps in Cupertino just working on a solution, because sometimes it can take several years. For example, as in the case of defective hinges iMac.
“I was just sitting watching TV when he heard a loud crack, and the screen of my iMac leaned down, writes a user with the nickname Mr Mo-Fo on the Apple support website. – It just broke by itself, not allowing more to adjust the angle of it, despite the fact that I didn’t do anything that could cause damage. Mac was purchased in February of this year and never subjected to external stress or transportation.”
According to the official document, some models of iMac, released in the period from 2012 to 2014, have manufacturing defect of the adjusting hinge. Because of design features, it has a tendency to premature failure, preventing the tilt of the display module. With the corresponding statement was made by representatives of Apple Inc., calling a defect a manufacturing defect and promised to reimburse the full cost of repairs.
If you are faced with the problem described above, Apple strongly recommends that you contact one of the retail stores of the company or an authorized service center in your city. Repairs are absolutely free regardless of whether the computer warranty or not. For refunds it takes to restore the device, you should apply directly to the Apple phone in Russia +7 800 555 67 34 or online chat on the official website.