How to return the money for the content from the App Store

Sometimes users of the Apple ecosystem faced with the necessity of a refund for purchased content. The Cupertino’s company is the most loyal to the consumers and very quickly considering such an application.

For example, if you have any problems with music, movies, TV shows, books or apps and games bought in the iTunes or App Store, you can request a refund directly from Apple. To do this, you should be reason enough. To abuse the refund option is not worth it, and much less use it to obtain the content in the short-term use.

To get the money back in several ways and in this article we will tell you how to do it.

Method # 1. The design of the application with your iPhone or iPad.

  • Go to the email that is assigned to your Apple ID.
  • Find the e-receipt from Apple.
  • In the description of the purchase, click on the “Report a problem”.
  • Enter your Apple ID and password.
  • Select problem from the list and enter a detailed description (it is necessary to introduce strictly English).
  • Click send.
  • Within a few days your request will consider and will return the money if you have not abused this opportunity.

    Method # 2. The design of the application from the computer.

  • Open the browser and go to the web site
  • Sign in with your Apple ID.
  • Find the content for which you want to return the money.
  • Click on “Report” and select the problem.
  • Describe the problem and click “Send”.
  • Apple reviews all applications to an average of two days, and then notifies the user via email.

    I myself have several times faced with the fact that the applications did not provide all the functionality, and does not work (especially paid VPN services because of the restrictions of the provider), and have always received a refund from Apple within a few days.

    Clifton Nichols

    Clifton Nichols

    Hi! Iā€™m Clifton and I am a full-stack engineer with a passion for building performant and scalable applications that are beautiful and easy to use.

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