Apple charges the iPhone 7 more than $ 300 for the repair of the microphone, although in the past this service was free
In may 2018, Apple acknowledged the issue with the microphone on some models of the iPhone 7 and iPhone 7 Plus. The company carried out a free repair, and then began to demand from customers more than $ 300 for the same service.
After upgrading to iOS 11.3 on some models of the iPhone 7 and iPhone 7 Plus has stopped working the microphone during a call. In an internal document by Apple, which is received by the authorised service centres, it was said that, you should repair under warranty. If the warranty is over, Apple advised “to request a warranty exception”.
In a short time the program operated and the user was eliminated the problem in their devices. Its action was completed in July of this year.
However, the problem with MIC is still in iOS 12.1.1 and it has not been eliminated. Apple is not told in an internal document about the reasons for the failure. MacRumors believes that it is not about the software defect, and hardware. In this case, it is unclear why Apple is no longer offering the free repair.
On the MacRumors forum and on Twitter a lot of posts from disgruntled owners of the iPhone 7 and iPhone 7 Plus, which had to pay a minimum of $ 300 for repair of the microphone.
“I have had this problem a month ago and paid $ 349 for a replacement,” said one of MacRumors readers.
“Two weeks ago, my son-in-law had the same problem with his iPhone 7 Plus, iPhone 7 today, my wife started the same thing. This phone was barely 15 months,” added another reader MacRumors.
It should be noted that several clients were able to achieve a free repair out of warranty iPhone, but this is more isolated cases. Free repair is only available if the smartphone is in warranty.
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