Galaxy S10 owners can not unlock their smartphones after the update

Users of the Samsung Galaxy S10 and S10 Plus flagships in the United States faced the problem of device locking after the July update. According to them, smartphones that did not previously have passwords were blocked.

“I updated my phone to the latest software version,” said one of the owners of the S10 on the Samsung support site, “after a reboot, he demanded an access code for the device, although I never set a password on my phone.”

As a solution, Samsung offers the only solution – reset to factory settings with the loss of all data. The problem has affected some devices in the US, purchased from the operators of AT & T, T-Mobile and Verizon. The system was also not revoked by telecom operators.

In light of these events, recommends that you regularly back up your devices.

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Clifton Nichols

Clifton Nichols

Hi! I’m Clifton and I am a full-stack engineer with a passion for building performant and scalable applications that are beautiful and easy to use.

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